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Monday, December 06, 2004

Managing Expectations

Only a little way into "The White Book" (see previous post) and already there are some nice quotable nuggets. I like this particularly:
It's not my job to "manage" someone else's expectations. It's their job to manage their expectations. It's my job to do my best and to communicate clearly.
As usual, Kent Beck takes the accepted wisdom, turns it on its head and then points out that it should have been that way up all along!


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